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If you need help with any of the topics below, please call us the relevant phone number. Check something of update your policy; Tell us you are moving home; Get proof of your insurance; Let someone else talk on your behalf. If your policy starts with HAP, call us on 0345 300 5177. If your policy starts with HBP, call us on 0345 604 6705.
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Call us. For your day-to-day banking needs, please call the Private Banking Service Centre, to talk about your accounts, make payments, setup standing orders, check balances and more. Calls may be monitored and recorded. Calls cost may vary depending on your service provider.
Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711 ). A pharmacist is available during normal business hours.
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription (s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card.
We set out to provide the highest level of customer service. However, if you ever have a concern or complaint, please speak to either the Business Management Team on 0345 072 5555 or your Relationship Manager (if applicable).
Contact Us. Delivering the highest quality of Contact Us. Nothing compares to home, nothing compares to Caremark.
For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.