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Contact Us. Report a Railroad Emergency: 1-800-232-0144. Any issue or incident that risks the safety of any person should be reported immediately. Be prepared to tell us your name, location and what you observed. To contact CSX for non-emergency issues, please select a category: Choose a category: Corporate Headquarters.
We have tools and services to help you manage your shipment at every step along the way. If you’ve never shipped with CSX, you need to Get Acquainted and Become a Customer . Want to locate your business on a rail-served site?
CSX Transportation (reporting mark CSXT), known colloquially as simply CSX, is a Class I freight railroad company operating in the Eastern United States and the Canadian provinces of Ontario and Quebec.
For registration assistance, please call 1-877-744- 7279, option 2. New Customer? Start here
Use the ShipCSX Shipment Problem Resolution tool to submit an inquiry directly to our Customer Service team. Customers can create, view the status and check for resolution of their inquiries all within ShipCSX, providing you a central place to manage shipment problems.
ShipCSX is an online platform for customers to plan, book, track, and pay for their rail freight shipments.
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New Customer? Please register using a desktop PC. INTERMODAL. EQUIPMENT LOOKUP