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  1. You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription.

    • Cancel Sky

      What do you need help with? Cancelling Sky TV. Cancelling...

    • Discussions

      Welcome to the Sky Accessibility discussion board. Here you...

    • Your Account

      Close My Sky menu Help Help My Account Broadband TV Mobile...

    • Sky Talk

      Joining Sky Talk. Fix problems with my phone. Sky Talk...

  2. Nov 28, 2023 · Had this problem since moving over to sky. manage to sort it. on my phone the SMS messeage centre number was wrong. it had somehow inputed my actual mobile number. heres how i sorted it. 1 go to phone settings. 2 click on "about phone" tab. 3 click "status" 4 click "network" 5 scroll down to "sms centre number" 6 replace that number with +44748 ...

  3. Feb 4, 2022 · 19 Feb 2022 08:30 PM. Sky sent me a new sim card, put it in and it wasnt working either. Then randomly about 4 hours later my phone beeps and all the messages from the past few days came through at once. If you've checked all your phone settings I can an only suggest asking sky for a new sim. Report post.

  4. 5 days ago · UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number. ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.

  5. My Messages is a secure personalised service you can use on your Sky TV to receive notifications from Sky. To access My Messages: Press the yellow or interactive button on your Sky remote. Select My Messages. Enter your PIN. For each notification, you will be asked to take action to update your account. For most messages you can self-serve from ...

  6. Aug 2, 2022 · If you don't want to wait on the phone and are comfortable speaking to a human via text message (SMS), Sky also allows you to send queries via text on 0786 001 5582 to get a response from one of their agents. They do warn that responses to this number may not be immediate and that you will be charged at your provider’s standard rates.

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  8. Apr 30, 2024 · If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you prefer.

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