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  1. 5 days ago · You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

  2. Having some trouble with your device? That's where our device troubleshooting steps and user guides can help. We've got device specific help for loads of different phone makes and models, including the latest Apple iPhone and the new Samsung Galaxy handset. Plus, help steps for iPads, tablets and selected mobile accessory brands too.

  3. You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription.

  4. Looking for support with your Sky Mobile device? Whether you're troubleshooting problems on your iPhone or have issues with your Samsung Galaxy, at Sky we've got you covered.

  5. Apr 30, 2024 · How to complain to Sky. If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you ...

  6. Mar 31, 2023 · Step 3: Prepare for Your Call. The final step in contacting Sky by phone is to prepare for your call. Before calling, make sure that you have all of the necessary information ready, such as your account number and any relevant details about your issue. This will help ensure that your call goes as smoothly as possible and that you get the help ...

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  8. Make sure your phone line is turned on. If you use multiple SIMs, make sure the phone number you want to use is selected and turned on. In the Settings app, tap Apps. Tap Messages, then turn iMessage off and then back on. Tap Send & Receive. Tap the phone number you want to use with Messages.

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