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You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription. Sky Broadband. Sky Mobile.
- Cancel Sky
What do you need help with? Cancelling Sky TV. Cancelling...
- Discussions
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- Your Account
Close My Sky menu Help Help My Account Broadband TV Mobile...
- Sky Talk
Joining Sky Talk. Fix problems with my phone. Sky Talk...
- Engineer Visits and Orders During
Close My Sky menu Help Help My Account Broadband TV Mobile...
- Sky Mobile
Setting up Sky Mobile. Account and billing. Going or calling...
- Sky Broadband
What do you need help with? Connecting to my broadband....
- Sky Apps
We would like to show you a description here but the site...
- Cancel Sky
5 days ago · UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number. ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
Make a payment on your Sky+/Q, Broadband or Talk bill. Make a payment on your Sky Mobile bill. Make a payment on your Sky Glass or Sky Stream bill. Enter payment amount, your card details and then select Next. Select Yes, pay now to confirm you want to pay this amount. If you’ve set up 3D secure with your bank, you’ll need to enter the ...
- Find The Correct Telephone Number For Your Enquiry
- Sky Main Customer Services Numbers
- TV Bundles
- Sky Broadband and Talk
Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
Billing and debt management. We provide a number of options to help you manage your Sky account and stay up to date with your bills and payments, without having to contact us. If you are having issues with your account, the information below should help you get back up and running and allow you to stay on top of your bills and payments in the ...
Apr 30, 2024 · If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you prefer.
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Oct 11, 2024 · The Sky 0333 number can be dialled by via landline or mobile. This customer service number in full is 0333 7591 310, but 0330 1656 733 is quicker if you want to talk about Sky deals, prices and upgrades. You can call these numbers for free if you have inclusive minutes left over with your mobile or landline.
