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  1. You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription. Sky Broadband. Sky Mobile.

    • Cancel Sky

      What do you need help with? Cancelling Sky TV. Cancelling...

    • Discussions

      Welcome to the Sky Accessibility discussion board. Here you...

    • Your Account

      Close My Sky menu Help Help My Account Broadband TV Mobile...

    • Sky Talk

      Joining Sky Talk. Fix problems with my phone. Sky Talk...

  2. Sep 16, 2024 · Hi Louise, thanks for contacting. I Finally got a telephone no and got through to sky. Eventually after 6 hours later my SKY has now came back online. Being Disabled it was very difficult but I finally managed it. Take care, Tony.

  3. Scams calls, emails or texts. These are fraudulent calls, emails or texts pretending to be from companies or banks and trying to get money or personal, sensitive or financial info from you. E.g. usernames, passwords, credit card details, or even your Sky viewing card number. They might get in touch by phone, email or text, or through a website ...

    • Find The Correct Telephone Number For Your Enquiry
    • Sky Main Customer Services Numbers
    • TV Bundles
    • Sky Broadband and Talk

    Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...

    Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.

    General Help and Guidance – 03442 411 653

    Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.

    Downgrading TV Packages – 0344 241 0266

    You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.

    Cancelling TV Packages – 03332 022 135

    To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.

    General Broadband Issues – 03442 411 653

    Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.

    Wi-Fi – 03442 411 653

    Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.

    Email – 03442 411 653

    If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.

  4. Oct 11, 2024 · The Sky 0333 number can be dialled by via landline or mobile. This customer service number in full is 0333 7591 310, but 0330 1656 733 is quicker if you want to talk about Sky deals, prices and upgrades. You can call these numbers for free if you have inclusive minutes left over with your mobile or landline.

  5. Apr 30, 2024 · How to complain to Sky. If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you ...

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  7. May 21, 2023 · The best way to contact the Sky customer service team is by calling their free number: 0800 151 2747. This line is open 24 hours a day, 7 days a week, so you can get in touch whenever it’s convenient for you. The team is friendly and knowledgeable and will do their best to resolve any issues you may have as quickly as possible.

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