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  1. Contacting Sky. Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we’re prioritising calls from customers who’ve already been online. Remember, you can do most things online at Sky.com.

    • Cancel Sky

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    • Sky Talk

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  2. Sep 16, 2024 · @Sandra571 You can call on 150 from a Sky Talk Line or Sky Mobile. If you haven't got a current Sky Mobile or Sky Talk this link should help: (UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number

    • Find The Correct Telephone Number For Your Enquiry
    • Sky Main Customer Services Numbers
    • TV Bundles
    • Sky Broadband and Talk

    Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...

    Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.

    General Help and Guidance – 03442 411 653

    Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.

    Downgrading TV Packages – 0344 241 0266

    You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.

    Cancelling TV Packages – 03332 022 135

    To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.

    General Broadband Issues – 03442 411 653

    Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.

    Wi-Fi – 03442 411 653

    Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.

    Email – 03442 411 653

    If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.

  3. Sep 16, 2024 · How do I actually speak to someone at Sky? Call 0330 221 9430 if you want to talk about Sky Broadband or TV packages. Press 1 then 2 if you’re new to Sky, or 2 then 2 if already a customer. Call 0333 759 0511 if you require Sky customer services. You can also dial 150 from Sky Mobile or Sky landline for customer services.

  4. May 21, 2023 · You can send them an email at help@sky.com or use their online chat feature on their website. They also have an active social media presence on Twitter and Facebook, where they respond to queries and complaints quickly and efficiently.

  5. Apr 30, 2024 · Sky’s general customer service number is 0333 7591 018. If you are an existing Sky account holder, the automated service will recognise your number and offer you options relevant to the services you currently receive, to direct you to the right operator.

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  7. Oct 11, 2024 · There are several direct numbers which should save you time and get you to the right person. For example, you can get in touch with a Sky TV sales team representative on 0330 165 6733 or a Sky Mobile agent on 0330 123 1785 and these numbers are available from 8am-10pm.

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