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You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription.
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5 days ago · UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number. ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number. (The forum doesn’t allow us to type the numbers in full).
- Find The Correct Telephone Number For Your Enquiry
- Sky Main Customer Services Numbers
- TV Bundles
- Sky Broadband and Talk
Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
Sep 16, 2024 · Call 0330 221 9430 if you want to talk about Sky Broadband or TV packages. Press 1 then 2 if you’re new to Sky, or 2 then 2 if already a customer. Call 0333 759 0511 if you require Sky customer services. You can also dial 150 from Sky Mobile or Sky landline for customer services. Please note that the customer service number is notoriously ...
May 21, 2023 · The best way to contact the Sky customer service team is by calling their free number: 0800 151 2747. This line is open 24 hours a day, 7 days a week, so you can get in touch whenever it’s convenient for you. The team is friendly and knowledgeable and will do their best to resolve any issues you may have as quickly as possible.
Apr 30, 2024 · How to complain to Sky. If you’d like to raise a complaint to Sky, you can do so with the dedicated complaints number, 0333 759 1898. You can also direct your complaint to the general customer services number, above. Live chat is available for complaints, and this is staffed between 8.30am and 7.30pm, or you can email your complaint if you ...
People also ask
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Jun 21, 2023 · The first step in getting in touch with Sky customer service is finding the right phone number. This will depend on what type of customer you are and what type of support you need. For example, if you’re a residential customer looking for technical support, the phone number will be different than if you’re a business customer looking for account assistance.