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Travel Medical Insurance for International Travelers. Stay Covered with Full Support. Award-Winning Customer Service - We help you stay protected!
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Int'l Travel Insurance-Coverage
Insurance for USA visitors.
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Key contact details for existing customers. How to get in touch should you need to renew, make changes to your policy or make a claim. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here.
- Airport Lounge Benefit
If the airline announces a delay that meets or exceeds one...
- Airport Lounge Benefit
If your group has more than 8 people, please call us at 0800 068 0060. Please note: All limits and excesses are per person (unless otherwise stated) irrespective of whether travelling on the same trip or individually. You must be a UK resident to purchase travel insurance.
Call Us. If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060. Opening times: Monday to Friday 9am to 5.30pm. Columbus want to make it as easy as possible for you to contact us, whatever your query, find contact numbers or fill in the contact form.
How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.
No need to call us to see how your claim is doing - we'll get in touch as soon as we have a decision for you, or if we need more information.
Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain.
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Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ