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  1. If your group has more than 8 people, please call us at 0800 068 0060. Please note: All limits and excesses are per person (unless otherwise stated) irrespective of whether travelling on the same trip or individually. You must be a UK resident to purchase travel insurance.

    • Existing Customers

      +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm...

    • Single Trip

      Travel Insurance Thailand; Who we are. Columbus Direct is an...

    • Annual Multi Trip

      Annual travel insurance is available up to and including...

    • Travel Insurance

      Annual Multi Trip policies are designed for travellers who...

    • Help

      How can we help you? Plan your trip. Before your trip....

    • Blog

      Columbus Direct is a trading name of Collinson Insurance...

    • Winter Sport Insurance

      The above benefits are in addition to the standard, travel...

    • Off Piste Ski Insurance

      Your Winter Sports Travel Insurance comes with a number of...

  2. +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation? Don’t worry; request a copy of your documentation by filling in your details below and clicking submit.

  3. If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060. Opening times: Monday to Friday 9am to 5.30pm. Columbus want to make it as easy as possible for you to contact us, whatever your query, find contact numbers or fill in the contact form.

  4. How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.

  5. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain. Take all travel insurance documentation on your trip.

  6. Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales.

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  8. Our approach to helping you create the right travel insurance offering is comprehensive, with expertise in insurance sales, product design, underwriting, medical screening, claims and assistance services.

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