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      • While there are many positive reviews, the company seems to have struggled to keep up with the volume of queries from customers during the pandemic. Columbus Direct customers in Finder’s 2021 customer satisfaction survey liked its “simple” and “transparent” policies, but a few had issues when making a claim.
      www.finder.com/uk/travel-insurance/columbus-direct
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  2. I had travel insurance from Columbus Direct over the years for multiple trips including backpacking, single trip, annual cover. I have never had any problem with claim submission or to contact them- even when abroad and requested to call me back.

  3. Click here to read 12 customer reviews of Columbus Direct Travel Insurance, rated 3.75★ by real people like you on Smart Money People.

    • (12)
  4. Reviews. What our customers say about us. Purchased your travel insurance with Columbus Direct and want to review your experience? Whether you’ve made a claim or not, we thrive off the feedback of our customers.

  5. 10,893 people have already reviewed Columbus Direct. Read about their experiences and share your own! | Read 2,121-2,140 Reviews out of 10,594.

  6. May 14, 2009 · Columbus Direct may be a good company for PEMC as I believe they load their excesses rather than the premium. However you will need to call them to take out insurance as you can't normally declare PEMC's online.

  7. Jan 19, 2021 · All Columbus Direct travel insurance policies cover more than 150 sports and activities. You’ll be covered for medical emergencies (up to £15 million), flight cancellations (up to £5,000) and lost, stolen or damaged belongings (up to £2,500).

  8. Do you agree with Columbus Direct's TrustScore? Voice your opinion today and hear what 10,892 customers have already said.

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