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How to get in touch should you need to renew, make changes to your policy or make a claim. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here.
- Airport Lounge Benefit
Please contact our customer services team on 0800 068 0060....
- Contact
Call Us. If you are unable to chat with us online and your...
- Airport Lounge Benefit
Call Us. If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060. Opening times: Monday to Friday 9am to 5.30pm. Columbus want to make it as easy as possible for you to contact us, whatever your query, find contact numbers or fill in the contact form.
Call us– call one of our team on 0800 068 0060 (Monday to Friday 9am to 5.30pm). What if I have a medical condition? If you or someone travelling on your policy has a pre-existing medical condition(s), you will need to tell us about the condition to ensure you have full cover in place.
If your group has more than 8 people, please call us at 0800 068 0060. Please note: All limits and excesses are per person (unless otherwise stated) irrespective of whether travelling on the same trip or individually. You must be a UK resident to purchase travel insurance.
How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.
Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain. Take all travel insurance documentation on your trip.
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View our Travel Insurance FAQs. If your query isn’t listed, please send an email to customer.services@columbusdirect.com. Renewals. If you have a question about your renewal, please visit our Existing Customers page here.
