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  1. www.columbusdirect.com › existing-customersContact details for existing customers - Columbus Direct

    +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation? Don’t worry; request a copy of your documentation by filling in your details below and clicking submit.

  2. customerhelp.columbusdirect.com › supportSupport Services : Columbus Direct

    Email us at customer.services@columbusdirect.com Call us – call one of our team on 0800 068 0060 (Monday to Friday 9am to 5.30pm). What if I have a medical condition? If you or someone travelling on your policy has a pre-existing medical condition (s), you will need to tell us about the condition to ensure you have full cover in place.

  3. www.columbusdirect.com › contactContact - Columbus Direct

    If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060. Opening times: Monday to Friday 9am to 5.30pm. Columbus want to make it as easy as possible for you to contact us, whatever your query, find contact numbers or fill in the contact form.

  4. www.columbusdirect.com › helpHelp with Columbus Direct Insurance Products

    View our Travel Insurance FAQs. If your query isn’t listed, please send an email to customer.services@columbusdirect.com. Renewals. If you have a question about your renewal, please visit our Existing Customers page here.

  5. customerhelp.columbusdirect.comSupport : Columbus Direct

    How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.

  6. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

    Phone: We'll call you on your preferred number. Email: We'll email you at the address you provided. Post: We'll send you letters via post. For your convenience, you can request a larger font size (e.g., font size 20 or 28) if needed. Just let us know. Text Relay: We also support text relay services for those who prefer to communicate via text.

  7. customerhelp.columbusdirect.com › supportHow to make a claim on your travel insurance policy

    Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ