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Have you lost or misplaced your travel insurance documentation? Don’t worry; request a copy of your documentation by filling in your details below and clicking submit. Your policy documentation will then be sent to you by email within a matter of minutes.
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- Columbus Direct
At Columbus, we know how important your holidays are, and...
- Airport Lounge Benefit
Send us a Message. If your question isn’t urgent, fill out our contact us form and one of our customer service team will respond within 48hrs. Click here to send us a message. Call Us. If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060.
How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.
At Columbus, we know how important your holidays are, and making sure you have the right travel insurance in place before you go away is essential so you can relax and make the most of your holiday, knowing that you’re covered if the unexpected happens.
- What Types of Policies Does Columbus Direct offer?
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- Frequently Asked Questions
Columbus Direct offers several types of travel insurance policies: 1. Single trip 2. Single trip with water sports 3. Annual multi-trip 4. Annual multi-trip with water sports 5. Backpacker
All Columbus Direct travel insurance policies cover more than 150 sports and activities. You’ll be covered for medical emergencies (up to £15 million), flight cancellations (up to £5,000) and lost, stolen or damaged belongings (up to £2,500). You can add cover for winter sports or water sports if you need to. Single trip insurance can last up to 36...
You can make a claim via the Columbus Direct website, or over the phone. The phone number for medical emergencies is 0208 865 1640. The phone number for other claims is 0208 865 1654. Certain claims up to £350 can be settled instantly over the phone. You’ll need to provide a booking invoice, a letter from your airline (for travel delay), medical re...
Columbus Direct has received more than 10,000 reviews on Trustpilot. As at January 2021, its average rating was 4.4out of 5. While there are many positive reviews, the company seems to have struggled to keep up with the volume of queries from customers during the pandemic. Columbus Direct customers in Finder’s 2021 customer satisfaction survey like...
Wherever you’re going and whatever you’re doing, Columbus Direct is likely to cover you. It’s had a reputation as a reliable travel insurance provider but has admitted that response times during the pandemic were hit by the influx of queries.
You can get a quote online or over the phone. Columbus Direct is currently offering online discounts of 10%.Yes, Columbus Direct offers travel insurance to residents in over 30 countries.This policy will cover you for a long trip away from your home country to multiple countries. As with its other policies, more than 150 activities are covered as standard.- (85)
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When you buy a travel insurance policy, your documentation will be sent to you by email straight away. Alternatively, you can choose to have your documents sent to you in the post by ticking a box on the payment screen when you buy your policy.
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Bought Columbus Direct travel insurance on Saturday 18th March 2023, promised documents within minutes, Sunday nothing, Monday nothing. Tuesday, today contacted Columbus Direct via their website Bot. Over approx an hour, three times they said they have emailed my documents ... not a sausage.
