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Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here. Our Help Centre can help with most things – whether that’s a question about buying a policy, how to make changes to your policy, or how to renew or make a claim.
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- Columbus Direct
Get cover for your next trip by choosing from our three...
- Airport Lounge Benefit
If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060 Opening times: Monday to Friday 9am to 5.30pm.
How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.
Get cover for your next trip by choosing from our three levels of cover, Bronze, Silver, and Gold. With additional cover available for gadgets, winter sports and more, you can make sure you have the right insurance in place to suit your needs, so you can relax and enjoy your time away. We offer….
- What Types of Policies Does Columbus Direct offer?
- Cover Limits
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- Frequently Asked Questions
Columbus Direct offers several types of travel insurance policies: 1. Single trip 2. Single trip with water sports 3. Annual multi-trip 4. Annual multi-trip with water sports 5. Backpacker
All Columbus Direct travel insurance policies cover more than 150 sports and activities. You’ll be covered for medical emergencies (up to £15 million), flight cancellations (up to £5,000) and lost, stolen or damaged belongings (up to £2,500). You can add cover for winter sports or water sports if you need to. Single trip insurance can last up to 36...
You can make a claim via the Columbus Direct website, or over the phone. The phone number for medical emergencies is 0208 865 1640. The phone number for other claims is 0208 865 1654. Certain claims up to £350 can be settled instantly over the phone. You’ll need to provide a booking invoice, a letter from your airline (for travel delay), medical re...
Columbus Direct has received more than 10,000 reviews on Trustpilot. As at January 2021, its average rating was 4.4out of 5. While there are many positive reviews, the company seems to have struggled to keep up with the volume of queries from customers during the pandemic. Columbus Direct customers in Finder’s 2021 customer satisfaction survey like...
Wherever you’re going and whatever you’re doing, Columbus Direct is likely to cover you. It’s had a reputation as a reliable travel insurance provider but has admitted that response times during the pandemic were hit by the influx of queries.
You can get a quote online or over the phone. Columbus Direct is currently offering online discounts of 10%.Yes, Columbus Direct offers travel insurance to residents in over 30 countries.This policy will cover you for a long trip away from your home country to multiple countries. As with its other policies, more than 150 activities are covered as standard.- (85)
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If you have already purchased your Columbus travel insurance policy, you can contact our customer services team before you travel to have any of our additional cover options added to your policy for an additional premium.
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It's quick and easy and only takes around 10 minutes - in most cases you'll get a claim decision straight away! How to make your claim, right first time: Check your policy to see if you're covered. Check what documents you'll need using the table below.
