9.0/10 (16494 reviews)
Healthcare and rapatriation costs covered in event of medical emergency. Three distinct offers for all types of travel. Travel fully assured !
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- While there are many positive reviews, the company seems to have struggled to keep up with the volume of queries from customers during the pandemic. Columbus Direct customers in Finder’s 2021 customer satisfaction survey liked its “simple” and “transparent” policies, but a few had issues when making a claim.
www.finder.com/uk/travel-insurance/columbus-direct
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I had travel insurance from Columbus Direct over the years for multiple trips including backpacking, single trip, annual cover. I have never had any problem with claim submission or to contact them- even when abroad and requested to call me back.
Nov 8, 2016 · When during Covid 19 lockdown we were not allowed to travel, I contacted Columbus Direct to ask them to freeze my annual travel insurance policy and they blankly refused. I hadn't asked for a refund, just for them to freeze the policy until I was allowed to travel once more.
May 14, 2009 · I've just booked my holiday insurance through Columbus - as I always do - and they now have a system for entering Pre existing medical conditions online. My missus has two conditions and it added 50p to the policy!!!
Click here to read 12 customer reviews of Columbus Direct Travel Insurance, rated 3.75★ by real people like you on Smart Money People.
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Oct 9, 2023 · Columbus Direct offer a wide range of travel insurance policies, from standard single or multi-trip policies to specialist cover for those going on winter sports holidays, backpacking, business trips, or adventuring holidays or for those looking to cover pre-existing medical conditions.
Jan 19, 2021 · All Columbus Direct travel insurance policies cover more than 150 sports and activities. You’ll be covered for medical emergencies (up to £15 million), flight cancellations (up to £5,000) and lost, stolen or damaged belongings (up to £2,500).