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Key contact details for existing customers. How to get in touch should you need to renew, make changes to your policy or make a claim. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here.
- Airport Lounge Benefit
Columbus Direct is a trading name of Collinson Insurance...
- Columbus Direct
If your group has more than 8 people, please call us at 0800...
- Airport Lounge Benefit
If your group has more than 8 people, please call us at 0800 068 0060. Please note: All limits and excesses are per person (unless otherwise stated) irrespective of whether travelling on the same trip or individually. You must be a UK resident to purchase travel insurance.
0800 068 0060. Opening times: Monday to Friday 9am to 5.30pm. Columbus want to make it as easy as possible for you to contact us, whatever your query, find contact numbers or fill in the contact form.
How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.
Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain. Take all travel insurance documentation on your trip.
Phone: Call our claims line stated in your policy booklet, where you can submit your claim over the phone, get answers to any queries you have and outline any additional support required. Online: Submit your claim securely through our online portal.
If you have already purchased your Columbus travel insurance policy, you can contact our customer services team before you travel to have the cover added to your policy. To find out more about cruise cover click here .
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