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  1. www.columbusdirect.com › existing-customersContact details for existing customers - Columbus Direct

    +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation? Don’t worry; request a copy of your documentation by filling in your details below and clicking submit.

    • Airport Lounge Benefit

      Please contact the customer service team on 0800 068 0060....

    • Claim

      +44 (0) 208 865 1654. If you'd prefer to speak to someone,...

    • Contact

      +44 (0) 144 444 2390. Please quote your policy number when...

  2. www.columbusdirect.com › claimYour Guide to Make a Claim Travel Insurance - Columbus Direct

    • Click Here to Make A Claim Online
    • Or Call Us to Start Your Claim
    • How The Claims Service Deal with Your Claim

    The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post.

    See full list on columbusdirect.com

    +44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post. Travel Delay or Emergency Medical Expenses claims up to £350 (after any excess that applies) may receive a decision over ...

    See full list on columbusdirect.com

    They will aim to assess your claim within 5 working days of receiving your completed claim form. They may require you to provide further information, in which case your response will be assessed within 5 working days. They may appoint a loss adjuster to discuss your claim in person. They will settle all valid claims by sterling cheque or BACS payme...

    See full list on columbusdirect.com

  3. customerhelp.columbusdirect.com › supportHow to make a claim on your travel insurance policy

    Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.

  4. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

    Phone: Call our claims line stated in your policy booklet, where you can submit your claim over the phone, get answers to any queries you have and outline any additional support required. Online: Submit your claim securely through our online portal.

    • Stephen Southern

  5. www.columbusdirect.com › contactContact - Columbus Direct

    +44 (0) 144 444 2390. Please quote your policy number when you call. Claims. If you need to make a claim our online claims portal is available 24/7, register your details at any time, with an immediate decision available on some claims. Click here to start you claim. Visit our Help Centre.

  6. columbusdirect.claimhere.co.uk › support › homeColumbus Travel Claims

    Start a new claim. To report a new claim, click here. Manage existing claims. Log in to manage your existing claims. Need help? Support & Accessibility.

  7. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

    Don't worry if the status in your claim account is showing as 'With the Customer', we're still working on that but rest assured your claim has been received. Just a heads up that our response times are a bit longer than usual right now. So, please don't worry if you don't hear from us right away.

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