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1. www.columbusdirect.com › existing-customersContact details for existing customers - Columbus Direct

   www.columbusdirect.com › existing-customers

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   You can now make a claim online - to start your claim click here. Our online claims portal is open 24/7, with an immediate decision available for certain claims. +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording.

   • Airport Lounge Benefit

     Please contact the customer service team on 0800 068 0060....

   • Claim

     +44 (0) 208 865 1654. If you'd prefer to speak to someone,...

   • Contact

     If you are unable to chat with us online and your query is...

2. www.columbusdirect.com › claimYour Guide to Make a Claim Travel Insurance - Columbus Direct

   www.columbusdirect.com › claim

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   • Click Here to Make A Claim Online
   • Or Call Us to Start Your Claim
   • How The Claims Service Deal with Your Claim

   The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post.

   See full list on columbusdirect.com

   +44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post. Travel Delay or Emergency Medical Expenses claims up to £350 (after any excess that applies) may receive a decision over ...

   See full list on columbusdirect.com

   They will aim to assess your claim within 5 working days of receiving your completed claim form. They may require you to provide further information, in which case your response will be assessed within 5 working days. They may appoint a loss adjuster to discuss your claim in person. They will settle all valid claims by sterling cheque or BACS payme...

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3. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

   columbusdirect.claimhere.co.uk › support › solutions

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   Phone: Call our claims line stated in your policy booklet, where you can submit your claim over the phone, get answers to any queries you have and outline any additional support required. Online: Submit your claim securely through our online portal.

   • Author: Stephen Southern

4. www.columbusdirect.com › contactContact - Columbus Direct

   www.columbusdirect.com › contact

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   If you are unable to chat with us online and your query is urgent, you can call our customer services team. 0800 068 0060 Opening times: Monday to Friday 9am to 5.30pm.

5. customerhelp.columbusdirect.com › supportHow to make a claim on your travel insurance policy

   customerhelp.columbusdirect.com › support

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   Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.

6. columbusdirect.claimhere.co.uk › support › homeColumbus Travel Claims

   columbusdirect.claimhere.co.uk › support › home

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   Start a new claim. To report a new claim, click here. Manage existing claims. Log in to manage your existing claims. Need help? Support & Accessibility.

7. People also ask

   How can I contact Columbus UK?

   • To contact Columbus UK, please call 0333 240 7755 during office hours (9.00am – 5.30pm, Monday to Friday). Columbus UK is located at Milngavie Enterprise Centre, Ellangowan Court, Glasgow, G62 8PH. Please note that calls may be recorded for quality and training purposes.

   Contact Us - Columbus UK

   www.columbusuk.com/contact/

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   Do I need to call to see how my claim is doing?

   • No need to call us to see how your claim is doing - we'll get in touch as soon as we have a decision for you, or if we need more information. Covid: We will accept a medical practitioner’s report confirming unfit to travel as like any other illness.

   Columbus Travel Claims

   columbusdirect.claimhere.co.uk/support/solutions/articles/101000501261-how-do-i-make-a-claim-and-what-documents-do-i-need-

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   How do I make a travel insurance claim?

   • How to make a claim for anything other than emergency medical expenses or curtailment: Submit your claim within 28 days of returning home. (In certain cases you may wish to claim whilst still travelling – this is possible but you must still adhere to the usual claims requirements) Keep any damaged items that are the subject of a claim.

   Your Guide to Make a Claim Travel Insurance - Columbus Direct

   www.columbusdirect.com/claim/

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   How long does it take to file a travel insurance claim?

   • Submit your claim to us within 4 weeks of getting home from your trip. Keep copies of all your documents and any damaged items you're claiming for as we may need to get these off you at a later time. When you're ready, just click HERE to begin. What happens once you've submitted your claim: In most cases, you'll get an instant decision.

   Columbus Travel Claims

   columbusdirect.claimhere.co.uk/support/solutions/articles/101000501261-how-do-i-make-a-claim-and-what-documents-do-i-need-

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   How do I keep a copy of my Claim Form?

   • Keep copies of your completed claims form and all supporting documentation after emailing them to the claims team. Original documentation including receipts may be requested by the claims team whilst assessing your claim.

   How to make a claim on your travel insurance policy

   customerhelp.columbusdirect.com/support/solutions/articles/101000508216-how-to-make-a-claim-on-your-travel-insurance-policy

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8. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

   columbusdirect.claimhere.co.uk › support › solutions

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   How do I make a claim and what documents do I need? The best way to make your claim is online HERE. It's quick and easy and only takes around 10 minutes - in most cases you'll get a claim decision straight away! How to make your claim, right first time: Check your policy to see if you're covered.