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click here to make a claim online. The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post. Or call us to start your claim. +44 (0) 208 865 1654.
Our online claims portal is open 24/7, with an immediate decision available for certain claims. +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation?
Log in to manage your existing claims. Need help? Support & Accessibility.
Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.
The best way to make your claim is online HERE. It's quick and easy and only takes around 10 minutes - in most cases you'll get a claim decision straight away! How to make your claim, right first time: Check your policy to see if you're covered. Check what documents you'll need using the table below.
Your claim and next steps. WE'VE GOT YOUR CLAIM! We've received your claim and we're currently reviewing all the information you've provided us. There is no need to create additional claims for the same event as this can lead to confusion and delays with your claim assessment.
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Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ