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How to make a claim for anything other than emergency medical expenses or curtailment: Check the relevant policy section to see if you are covered; Check what documentation is required to make a claim; Contact the Claims Service to request a claim form; Submit your claim within 28 days of returning home.
Our online claims portal is open 24/7, with an immediate decision available for certain claims. +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation?
Log in to manage your existing claims. Need help? Support & Accessibility.
Your claim and next steps. WE'VE GOT YOUR CLAIM! We've received your claim and we're currently reviewing all the information you've provided us. There is no need to create additional claims for the same event as this can lead to confusion and delays with your claim assessment.
Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.
How to make your claim, right first time: Check your policy to see if you're covered; Check what documents you'll need using the table below. We can't finalise your claim without these so make sure you attach everything. Submit your claim to us within 4 weeks of getting home from your trip.
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Travel Insurance. Airport lounge access if flight is delayed 1. Up to £15m emergency medical cover 2. Up to £5,000 cancellation cover 2. Over 150 Sports and Activities. GET A QUOTE. Single trip travel insurance is designed to cover one specific holiday or trip. If you plan to travel more than 2 times per year, our annual multi trip policy may ...