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How to make a claim for anything other than emergency medical expenses or curtailment: Check the relevant policy section to see if you are covered; Check what documentation is required to make a claim; Contact the Claims Service to request a claim form; Submit your claim within 28 days of returning home.
Our online claims portal is open 24/7, with an immediate decision available for certain claims. +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation?
Claims Checklist – How to make a claim. How to make a claim for anything other than emergency medical expenses or curtailment. Check the relevant policy section to see if you are covered. Check what documentation is required to make a claim.
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How to make your claim, right first time: Check your policy to see if you're covered; Check what documents you'll need using the table below. We can't finalise your claim without these so make sure you attach everything. Submit your claim to us within 4 weeks of getting home from your trip.
Your claim and next steps. WE'VE GOT YOUR CLAIM! We've received your claim and we're currently reviewing all the information you've provided us. There is no need to create additional claims for the same event as this can lead to confusion and delays with your claim assessment.
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Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ