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1. • • Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ
     customerhelp.columbusdirect.com/support/solutions/folders/101000435592

     How to make a claim on your travel insurance policy

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   How do I make a travel insurance claim?

   • How to make a claim for anything other than emergency medical expenses or curtailment: Submit your claim within 28 days of returning home. (In certain cases you may wish to claim whilst still travelling – this is possible but you must still adhere to the usual claims requirements) Keep any damaged items that are the subject of a claim.

   Your Guide to Make a Claim Travel Insurance - Columbus Direct

   www.columbusdirect.com/claim/

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   How do I make a claim?

   • The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post. +44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone.

   Your Guide to Make a Claim Travel Insurance - Columbus Direct

   www.columbusdirect.com/claim/

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   How long does it take to file a travel insurance claim?

   • Submit your claim to us within 4 weeks of getting home from your trip. Keep copies of all your documents and any damaged items you're claiming for as we may need to get these off you at a later time. When you're ready, just click HERE to begin. What happens once you've submitted your claim: In most cases, you'll get an instant decision.

   Columbus Travel Claims

   columbusdirect.claimhere.co.uk/support/solutions/articles/101000501261-how-do-i-make-a-claim-and-what-documents-do-i-need-

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   How do I keep a copy of my Claim Form?

   • Keep copies of your completed claims form and all supporting documentation after emailing them to the claims team. Original documentation including receipts may be requested by the claims team whilst assessing your claim.

   How to make a claim on your travel insurance policy

   customerhelp.columbusdirect.com/support/solutions/articles/101000508216-how-to-make-a-claim-on-your-travel-insurance-policy

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   Do I need to call to see how my claim is doing?

   • No need to call us to see how your claim is doing - we'll get in touch as soon as we have a decision for you, or if we need more information. Covid: We will accept a medical practitioner’s report confirming unfit to travel as like any other illness.

   Columbus Travel Claims

   columbusdirect.claimhere.co.uk/support/solutions/articles/101000501261-how-do-i-make-a-claim-and-what-documents-do-i-need-

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   How do I report a new claim?

   • To report a new claim, click here. Log in to manage your existing claims. Need help? Search our Help Hub for support.

   Columbus Travel Claims - columbusdirect.claimhere.co.uk

   columbusdirect.claimhere.co.uk/support/home

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3. www.columbusdirect.com › claimYour Guide to Make a Claim Travel Insurance - Columbus Direct

   www.columbusdirect.com › claim

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   +44 (0) 208 865 1654. If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post.

4. www.columbusdirect.com › existing-customersContact details for existing customers - Columbus Direct

   www.columbusdirect.com › existing-customers

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   +44 (0)208 865 1654. claims@columbusdirect.com. 9am- 5pm Monday – Friday. View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation? Don’t worry; request a copy of your documentation by filling in your details below and clicking submit.

5. customerhelp.columbusdirect.com › supportHow to make a claim on your travel insurance policy

   customerhelp.columbusdirect.com › support

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   Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain. Take all travel insurance documentation on your trip.

6. www.columbusdirect.com › contactContact - Columbus Direct

   www.columbusdirect.com › contact

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   +44 (0) 144 444 2390. Please quote your policy number when you call. Claims. If you need to make a claim our online claims portal is available 24/7, register your details at any time, with an immediate decision available on some claims. Click here to start you claim. Visit our Help Centre.

7. columbusdirect.claimhere.co.uk › support › homeColumbus Travel Claims

   columbusdirect.claimhere.co.uk › support › home

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   Start a new claim. To report a new claim, click here. Manage existing claims. Log in to manage your existing claims. Need help? Support & Accessibility.

8. customerhelp.columbusdirect.com › supportHow to make a claim on your travel insurance policy

   customerhelp.columbusdirect.com › support

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   Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ

9. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

   columbusdirect.claimhere.co.uk › support › solutions

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   The best way to make your claim is online HERE. It's quick and easy and only takes around 10 minutes - in most cases you'll get a claim decision straight away! How to make your claim, right first time: Check your policy to see if you're covered. Check what documents you'll need using the table below.