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  1. Travel Insurance. Airport lounge access if flight is delayed 1. Up to £15m emergency medical cover 2. Up to £5,000 cancellation cover 2. Over 150 Sports and Activities. GET A QUOTE. Single trip travel insurance is designed to cover one specific holiday or trip. If you plan to travel more than 2 times per year, our annual multi trip policy may ...

    • Existing Customers

      Our online claims portal is open 24/7, with an immediate...

    • Single Trip

      Over the years, Columbus has won multiple awards including...

    • Annual Multi Trip

      Annual travel insurance is available up to and including...

    • Travel Insurance

      Travel insurance won’t cover costs you can recover elsewhere...

    • Help

      Help - Columbus Direct Travel Insurance | Holiday Insurance

    • Blog

      Blog - Columbus Direct Travel Insurance | Holiday Insurance

    • Winter Sport Insurance

      The above benefits are in addition to the standard, travel...

    • Off Piste Ski Insurance

      Every ski resort should show the risk of avalanche, and you...

  2. Our online claims portal is open 24/7, with an immediate decision available for certain claims. +44 (0)208 865 1654; claims@columbusdirect.com; 9am- 5pm Monday – Friday; View Policy Wording. Request your Policy Documentation. Have you lost or misplaced your travel insurance documentation?

  3. My Columbus. Invoicing and management reporting for UK and European customers. UK Customers. Please login here to access invoices and reporting for UK sites billed in GBP. Log in.

    • Click Here to Make A Claim Online
    • Or Call Us to Start Your Claim
    • How The Claims Service Deal with Your Claim

    The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post.

    +44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post. Travel Delay or Emergency Medical Expenses claims up to £350 (after any excess that applies) may receive a decision over ...

    They will aim to assess your claim within 5 working days of receiving your completed claim form. They may require you to provide further information, in which case your response will be assessed within 5 working days. They may appoint a loss adjuster to discuss your claim in person. They will settle all valid claims by sterling cheque or BACS payme...

  4. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain.

  5. customerhelp.columbusdirect.com › support › homeSupport - Columbus Direct

    How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.

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    Access the Columbus Life Extranet for financial professionals with secure login credentials.

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