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GET A QUOTE. Plan your next trip today... At Columbus, we know your holidays are one of the most important times of the year, so why wait? Why not plan that long-awaited holiday today? If you are planning to explore one of the many European countries make sure you have travel cover in place before you start your journey.
- Existing Customers
Travel Insurance. If you have any questions about your...
- Single Trip
Over the years, Columbus has won multiple awards including...
- Annual Multi Trip
Annual travel insurance is available up to and including...
- Travel Insurance
Travel insurance won’t cover costs you can recover elsewhere...
- Help
Help - Columbus Direct Travel Insurance | Holiday Insurance
- Blog
Blog - Columbus Direct Travel Insurance | Holiday Insurance
- Winter Sport Insurance
The above benefits are in addition to the standard, travel...
- Off Piste Ski Insurance
Every ski resort should show the risk of avalanche, and you...
- Existing Customers
Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here. Our Help Centre can help with most things – whether that’s a question about buying a policy, how to make changes to your policy, or how to renew or make a claim.
My Columbus. Invoicing and management reporting for UK and European customers. UK Customers. Please login here to access invoices and reporting for UK sites billed in GBP. Log in.
- Click Here to Make A Claim Online
- Or Call Us to Start Your Claim
- How The Claims Service Deal with Your Claim
The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post.
+44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post. Travel Delay or Emergency Medical Expenses claims up to £350 (after any excess that applies) may receive a decision over ...
They will aim to assess your claim within 5 working days of receiving your completed claim form. They may require you to provide further information, in which case your response will be assessed within 5 working days. They may appoint a loss adjuster to discuss your claim in person. They will settle all valid claims by sterling cheque or BACS payme...
Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.
How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more.
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Log in to manage your existing claims. Need help? Support & Accessibility.
