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  1. Travel Insurance. Airport lounge access if flight is delayed 1. Up to £15m emergency medical cover 2. Up to £5,000 cancellation cover 2. Over 150 Sports and Activities. GET A QUOTE. Single trip travel insurance is designed to cover one specific holiday or trip. If you plan to travel more than 2 times per year, our annual multi trip policy may ...

    • Existing Customers

      Travel Insurance. If you have any questions about your...

    • Single Trip

      Free airport lounge access if your flight is delayed for 1hr...

    • Annual Multi Trip

      Annual travel insurance is available up to and including...

    • Travel Insurance

      Not all insurance policies offer the same level of cover and...

    • Help

      How can we help you? Plan your trip. Before your trip....

    • Blog

      Columbus Direct is a trading name of Collinson Insurance...

    • Winter Sport Insurance

      The above benefits are in addition to the standard, travel...

    • Off Piste Ski Insurance

      Every ski resort should show the risk of avalanche, and you...

  2. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here. Our Help Centre can help with most things – whether that’s a question about buying a policy, how to make changes to your policy, or how to renew or make a claim.

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  5. Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.

  6. You can now make a claim online - simple and stress free. To start your claim click here. Our online claims portal is open 24/7, with an immediate decision available for certain claims. Making a claim can sometimes appear complicated and even daunting.

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  8. How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.

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