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  1. 10% Of AA New Customers Purchasing Silver Cover Paid No More Than £15.26 (May-Dec 2023). Looking For Multi-Trip Travel Insurance? You Have Come To the Right Place.

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  1. Free airport lounge access if your flight is delayed for 1 hr or more 1. New COVID-19 upgrade available. New Extended Trip Disruption cover available. Award Winning Insurance.

    • Existing Customers

      Travel Insurance. If you have any questions about your...

    • Single Trip

      Free airport lounge access if your flight is delayed for 1hr...

    • Annual Multi Trip

      Annual travel insurance is available up to and including...

    • Travel Insurance

      FREE Airport Lounge Access. Columbus customers benefit from...

    • Help

      Help - Columbus Direct Travel Insurance | Holiday Insurance

    • Blog

      Blog - Columbus Direct Travel Insurance | Holiday Insurance

    • Winter Sport Insurance

      The above benefits are in addition to the standard, travel...

    • Off Piste Ski Insurance

      Every ski resort should show the risk of avalanche, and you...

  2. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here. Our Help Centre can help with most things – whether that’s a question about buying a policy, how to make changes to your policy, or how to renew or make a claim.

  3. Our online claims portal is available 24/7, with an immediate decision available for certain claims. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines.

  4. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

    Online:Submit your claim securely through our online portal. This portal offers a variety of accessibility features, including: Screen reader compatibility: Our platform is designed to work seamlessly with screen readers. Keyboard navigation: You can navigate the entire process using only your keyboard.

    • Stephen Southern
    • Click Here to Make A Claim Online
    • Or Call Us to Start Your Claim
    • How The Claims Service Deal with Your Claim

    The easiest way to make a claim is on our secure website. This gives you time to gather all the documents you need and submit them online, and means there's no waiting for the post.

    +44 (0) 208 865 1654 If you'd prefer to speak to someone, you can also get the ball rolling over the phone. Call the number above and one of our claims team can help with any questions and send you a claims from though the post. Travel Delay or Emergency Medical Expenses claims up to £350 (after any excess that applies) may receive a decision over ...

    They will aim to assess your claim within 5 working days of receiving your completed claim form. They may require you to provide further information, in which case your response will be assessed within 5 working days. They may appoint a loss adjuster to discuss your claim in person. They will settle all valid claims by sterling cheque or BACS payme...

  5. columbusdirect.claimhere.co.uk › support › solutionsColumbus Travel Claims

    The best way to make your claim is online HERE. It's quick and easy and only takes around 10 minutes - in most cases you'll get a claim decision straight away! How to make your claim, right first time: Check your policy to see if you're covered. Check what documents you'll need using the table below.

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  7. Columbus Direct is a trading name of Collinson Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority under firm reference number 311883. Registered in England & Wales. Reg 00758979. Address: 5th Floor, 3 More London Riverside, London, SE1 2AQ

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