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  1. Travel Medical Insurance for International Travelers. Save Time and Money, Get a Quote. Award-Winning Customer Service - We help you stay protected!

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  1. Over 150 sports and activities covered for free. Free airport lounge access if your flight is delayed for 1 hr or more 1. New COVID-19 upgrade available. New Extended Trip Disruption cover available. Award Winning Insurance.

    • Existing Customers

      Travel Insurance. If you have any questions about your...

    • Single Trip

      Free airport lounge access if your flight is delayed for 1hr...

    • Annual Multi Trip

      Annual travel insurance is available up to and including...

    • Travel Insurance

      FREE Airport Lounge Access. Columbus customers benefit from...

    • Help

      How can we help you? Plan your trip. Before your trip....

    • Blog

      Columbus Direct is a trading name of Collinson Insurance...

    • Winter Sport Insurance

      The above benefits are in addition to the standard, travel...

    • Off Piste Ski Insurance

      Every ski resort should show the risk of avalanche, and you...

  2. Travel Insurance. If you have any questions about your policy, please visit our Help Centre by clicking here. Our Help Centre can help with most things – whether that’s a question about buying a policy, how to make changes to your policy, or how to renew or make a claim.

  3. Airport lounge access enables you to relax in comfort while you wait, access free WIFI and enjoy a range of light refreshments. How does Airport Lounge Access work? Simply register your flight at least 24 hours before travelling, then relax.

    • An Oasis of Calm
    • How to Register
    • How It Works

    A flight delay can make stress levels rise, especially if it’s eating into your much anticipated holiday, or whether you’re returning home and you need to pick the car up at a specified time before further costs are incurred. Columbus Direct take away an element of that stress in the unfortunate event that your flight is delayed for more than an ho...

    Once you’ve purchased your Columbus Direct policy, a confirmation email will be sent to your registered email address which will contain all your insurance documents. Within this email, you’ll also find the details of how to register for Airport Lounge Access, in case your flight is delayed.

    If a delay of one hour or more is announced for your registered flight, we'll automatically send you a SMS message to inform you, and an email with a PDF file attached. There will be the same amount of PDF attachments as registered travel companions. Within the PDF will be a unique LoungeKey barcode which will allow you, and your registered flight ...

  4. Submit a claim online – click here. If you’d prefer to speak to someone, you can also make a claim over the phone. Call the claims team on +44 (0)208 865 1654 and one of our team will be happy to help. Claims Guidelines. What you need to do to help you make a claim – including what documents you’ll need to obtain.

  5. How can we help you? Plan your trip. Before your trip. During your trip. After your trip. Top 3 FAQs. How to make changes to your travel insurance policy. If your plans change after you have purchased travel insurance cover, please get in touch with our customer services team who ... Find out more. Pre-existing medical conditions.

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  7. Columbus Direct, the leading travel insurance brand operated by Collinson, has won ‘Best Direct Travel Insurance Provider’ at the 2019 YourMoney.com Awards. Having launched over 30 years ago as the UK’s first online travel insurance provider, Columbus Direct was recognised for its exceptional product and customer service quality, as well ...

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