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In our customer support centre you'll find EducationCity training videos, further support information and our account managing team.
Find out how to contact City & Guilds if you're a centre, employer or learner. Find our main email and postal addresses, telephone numbers and contact forms.
How do I log in to access my child’s homework? Want to speak to a member of our customer service team? View our most frequently asked questions for EducationCity.
- To set up EducationCity, we would recommend following our demonstrations on our customer support page or to contact us and schedule a free demonstr...
- Instructions for each of the browsers we support are below:Google ChromeSelect the three dashes in the top right corner, click ‘Settings’ and ‘Abou...
- As an online organisation with digital technology at the heart of everything we do, online safety for our customers is paramount. EducationCity com...
- To hand out student logins for EducationCity, you need to upload your students, then go to 'Manage Users' and find their usernames. To print logins...
- Whether in school or at home, students can log in by heading to go.educationcity.com and entering their individual logins. Once logged in, scores w...
- We can remind Teacher and Admin users of their passwords. Simply click ‘Forgotten your login details?’ on the login page.If your students’ parents...
- To set lessons on EducationCity, you can either go to MyCity and press 'New Classwork' (you can also set homework too) to provide learning areas fo...
- To set assessments on EducationCity, all you need to do is go to the homepage and select 'Set Assessment'. You can choose the subject you want the...
- EducationCity has a considerable amount of resources to engage students, and they can access it 24/7 at home so they can take advantage of all that...
- There are many ways to see students’ progress in EducationCity. First, you can visit SuccessTracker and see progress on specific content or go to t...
Our friendly Customer Service Team is here to help you find the answers to your questions. find out here how to contact us.
Most popular. Apply for benefits or financial support, get debt and budgeting advice, manage your council benefits. Apply for council housing, support for private tenants and landlords, help for...
Help with IT services, including your City account and password, email, Wi-Fi and audio-visual equipment.
What is my City email address? Your City email address is provided at student registration and is displayed to you during: Account activation; Personal detail updates in E:Vision; Profile edit option on Moodle; If you are unsure of your email address then please contact the IT Service Desk
