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View and pay your bill from the device of your choice. Choose your account notification preferences – email or text message – and when you want to receive them. Sign up for Paperless which allows you to view and pay your bills securely online. Set up and manage automatic payments so you’ll never miss a payment.
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Customer Care: 1-877-426-6999 TDD: 711. My Account . My Account Overview
Business Hours: Monday-Friday. 8 a.m. - 4:30 p.m. Self service options - 24/7. Report an Emergency – 24/7. For Mt. Ebo wastewater customers Only. Please call 1-845-878-0007, Monday through Friday from 8 a.m. and 4 p.m.
Customers can pay their bill over the phone by calling 866-622-8292. This automated payment service allows customers to pay their bill quickly and efficiently by using a checking account, credit card, or debit card.*
Our customer service representatives can help you look up your water and sewer account information, schedule service inspections, repairs, and permit requests, and help you understand your payment options. Hours: Monday, 8am–7pm; Tuesday to Friday, 8am–6pm; Saturday, 9am–12pm*. Contact: Call 718-595-7000 or Email Customer Service.
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718-595-7000. ombuds@dep.nyc.gov. Emergency (24 hours - broken water main or pipeline, etc.) 212-504-4115. Pay Your NYC Water Bill.