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Aug 12, 2024 · Your Rights Within 30 Days. Under UK law, you have the right to reject a faulty car within the first 30 days of purchase and demand a full refund. This protection is enshrined in the Consumer Rights Act 2015, which guarantees you don’t have to accept a substandard vehicle. If your new car develops a fault, it’s vital to act quickly.
You're entitled to ask for a repair or replacement. If the repair or replacement is unsuccessful, or if the dealer fails to offer you either within a reasonable period of time, you're entitled to a refund. This is called the right to final rejection. The car dealer can deduct ‘fair use’ from the refund after the first 30 days.
Generally, the Consumer Rights Act 2015 offers car buyers more rights by covering the sale of new and used cars, as well as services such as car repairs and maintenance. The Consumer Rights Act still retains some of the Sale of Goods Act’s crucial demands that all products must be meet the following criteria.
- Nimisha Jain
Dec 30, 2023 · The Consumer Rights Act 2015 gives you the right to ask for a full refund in the first 30 days after buying any product that proves to be faulty, including a new or used car. The law also provides ...
- Consumer Editor
Sep 14, 2023 · If you spot and highlight a fault within 30 days of purchasing, you can simply hand the car back for a full refund. The superseded Sale of Goods Act states you have the right to reject within a ...
Most brand new cars will come with a three-year warranty, but some vehicle manufacturers offer as much as five or seven, so it is worth taking the time to understand the term of the agreement. Some may also cover you up to a certain mileage limit (e.g. 60,000 miles). Most warranties will expire once you have either met the mileage limit or the ...
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Jan 10, 2021 · Warranties available on a used car. A warranty is a form of insurance cover against certain faults the car may develop, over and above your statutory rights. It does not override or replace your rights under the Consumer Rights Act, but it covers a wider range of faults which would not be acceptable reasons for rejecting the car altogether ...