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  1. Aug 12, 2024 · Your Rights Within 30 Days. Under UK law, you have the right to reject a faulty car within the first 30 days of purchase and demand a full refund. This protection is enshrined in the Consumer Rights Act 2015, which guarantees you don’t have to accept a substandard vehicle. If your new car develops a fault, it’s vital to act quickly.

  2. You're entitled to ask for a repair or replacement. If the repair or replacement is unsuccessful, or if the dealer fails to offer you either within a reasonable period of time, you're entitled to a refund. This is called the right to final rejection. The car dealer can deduct ‘fair use’ from the refund after the first 30 days.

  3. May 22, 2020 · 2. Being Too General in the Claim. You need to be extremely specific about the issues that led you to filing a lemon law claim. Clearly spell out all of the details in your repair reports. Further, you must prove that the issues are a result of improper manufacturing, not driver abuse or normal wear and tear.

  4. Generally, the Consumer Rights Act 2015 offers car buyers more rights by covering the sale of new and used cars, as well as services such as car repairs and maintenance. The Consumer Rights Act still retains some of the Sale of Goods Act’s crucial demands that all products must be meet the following criteria.

    • Nimisha Jain
  5. Dec 30, 2023 · The Consumer Rights Act 2015 gives you the right to ask for a full refund in the first 30 days after buying any product that proves to be faulty, including a new or used car. The law also provides ...

    • Consumer Editor
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  6. Jan 10, 2021 · Warranties available on a used car. A warranty is a form of insurance cover against certain faults the car may develop, over and above your statutory rights. It does not override or replace your rights under the Consumer Rights Act, but it covers a wider range of faults which would not be acceptable reasons for rejecting the car altogether ...

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  8. This advice applies to England. See advice for Northern Ireland, Scotland, Wales. If there’s something wrong with your used car, you might have a legal right to a repair, the cost of a repair, or some or all of your money back. This includes if it’s damaged, doesn’t work, or doesn’t match the advert or description you were given.

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