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  1. Aug 12, 2024 · Your Rights Within 30 Days. Under UK law, you have the right to reject a faulty car within the first 30 days of purchase and demand a full refund. This protection is enshrined in the Consumer Rights Act 2015, which guarantees you don’t have to accept a substandard vehicle. If your new car develops a fault, it’s vital to act quickly.

  2. You're entitled to ask for a repair or replacement. If the repair or replacement is unsuccessful, or if the dealer fails to offer you either within a reasonable period of time, you're entitled to a refund. This is called the right to final rejection. The car dealer can deduct ‘fair use’ from the refund after the first 30 days.

  3. Most brand new cars will come with a three-year warranty, but some vehicle manufacturers offer as much as five or seven, so it is worth taking the time to understand the term of the agreement. Some may also cover you up to a certain mileage limit (e.g. 60,000 miles). Most warranties will expire once you have either met the mileage limit or the ...

  4. Generally, the Consumer Rights Act 2015 offers car buyers more rights by covering the sale of new and used cars, as well as services such as car repairs and maintenance. The Consumer Rights Act still retains some of the Sale of Goods Act’s crucial demands that all products must be meet the following criteria.

  5. Dec 30, 2023 · The Consumer Rights Act 2015 gives you the right to ask for a full refund in the first 30 days after buying any product that proves to be faulty, including a new or used car. The law also provides ...

    • Consumer Editor
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  6. If you believe the seller has sold you a faulty car, you should contact the seller immediately. You have consumer rights for up to six years, which protects you against a faulty car. However, the law does not offer you a blanket protection. The law only protects you against a fault, which should not have developed on the car, given its age and ...

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  8. Oct 1, 2015 · The RAC believes the new law will strengthen the hand of buyers who think they have been mis-sold a used car or if a fault is revealed within the first 30 days. The new ‘short-term right to reject’ provision allows the buyer to demand a full refund – previously the dealer could simply replace or repair a faulty item or part.

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