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  1. Log in to My BT. Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.

    • Technical Support

      Choose your service. Broadband. Full Fibre

    • Complaints

      What would you like to do? Make a new complaint. Check an...

    • Security

      BT Security is the place to come for support with passwords...

    • Moving Home

      If you want telephone service at your new address, a new...

    • BT Business

      Got a question about your BT Business product or service?...

  2. Nov 26, 2023 · You can not email BT Customer Services. It is taking BT about three to four weeks to update their records after receipt of any returned items. The emails you receive are automatically sent out after set times if the account has not been updated to say the items hae been returned.

  3. Chat with us online now. It’s quick and easy. Choose a category to get started. Chat now. Chat is available between 7am and 10:45pm, 7 days a week.

  4. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password.

  5. Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.

  6. May 23, 2023 · You can call BT on 0330 1234 150, or on 150 if you are a BT mobile customer, for whatever reason you need to get in touch. Broadband and landline customers should press 1, BT TV customers press 2, and BT Mobile customers press 3.

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  8. Mar 19, 2019 · If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. 0330-123-4567 from a mobile. +44-179-359-6931 from outside the UK....

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