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- There isn't one. You have to call or use the Online Chat. Next time you phone ask if they can supply you with a contact email address and if you could post back the reply you were given it might help others.
community.bt.com/t5/Bills-Packages/Customer-Services-Email-address/td-p/2233074
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Nov 26, 2023 · If you have Proof of Postage or if you have the Receipt of Delivery BT Customer Services can update your account if you call BT on 0330.1234.150. Or you could wait until at least four weeks have passed by which time your account should have been updated and no charge will be levied.
Oct 21, 2024 · The issue is a bit more long winded then that, to long winded to go into all of it here, so I wanted to send an email complaint in order to keep the paper trail and get all the evidence down in one place. I sent an email to the consumer resolutions email found in the Our complaints code of practice pdf, I saw some other people on here suggest.
Mar 9, 2023 · To find out how to contact us go to Contact BT. I work for BT so if you do change your mind about using the Community, let me know. Thank you DanielS
Jul 9, 2024 · E-mail. I've recently found that I'm unable to send e-mails from my primary BT account using either my phone or laptop e-mail apps, but can receive them. Using the browser works OK. I also have another BT account and a Gmail account on both, which can send OK.
May 20, 2022 · Hi, I have spoken to BT on the phone this afternoon, but wish to follow up with an email to customer services. Can anyone please tell me what the email address for BT customer services is please? Thank you
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