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      • We can only process refunds to the person who purchased the e-gift card. Refunds will be processed within 5 – 7 working days of the request. We can’t process refunds in store or online. Unfortunately, we can’t refund partial balances if the e-gift card has already been used.
      www.tescogiftcards.com/help-and-faqs
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  2. Can I get a refund for my e-gift card? If you haven’t used your e-gift card, you can ask for a refund within 14 days of purchase by contacting Tesco Customer Services on 0800 50 55 55***. We can only process refunds to the person who purchased the e-gift card. Refunds will be processed within 5 – 7 working days of the request.

  3. Dec 29, 2017 · If the retailer simply deducts the gift card value from the total cost of the order, then any partial refund of the whole order should be of the 'cash' value first. In this instance, I would be refunded £20. But, if the retailer splits the gift card between each item, then each item was paid for with £5 of the gift card and £5 'cash'.

  4. Read the e-gift card T&Cs before you buy. Subject to availability. You can request a refund for unused e-gift cards bought online within 14 days of purchase. Your legal rights are not affected.

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  5. Returning Tesco and 3rd party gift cards. How to return products without a proof of purchase. How to return faulty products. What happens when you receive a refund. Legal rights.

  6. If the gift card or voucher was bought through a third party, it's worth seeing if the purchaser can approach them for a refund. The purchaser has no right to a refund but the third-party company may choose to refund you as a gesture of goodwill.

  7. You can check your Tesco gift card balance by visiting their website, and entering your gift card number and PIN. Alternatively, you can call 03450 757 757. Read on to find out more about how to redeem a Tesco gift card and how to check your balance, including what you CAN’T buy.

  8. You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and accept returns.

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