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  2. How can I change my BT ID password for My BT? Follow our easy-to-use guide to changing your BT ID password for logging into My BT. Changing your BT ID username and security details. Follow these simple steps to change your BT ID security question and answer.

  3. To change your password: Log in to My BT with your current BT ID. Click Your Details. Scroll down to 'Your BT ID details' and click on Edit password. Enter your new and existing passwords in the required fields, then click Next. You'll see a confirmation screen completing the password change.

  4. If you want to change your BT ID username remember it has to be an email address that you have access to. For security reasons, we’ll ask you to confirm this change by entering your BT ID password. If you’ve forgotten your BT ID password, you can reset it here >.

  5. A BT ID is the username and password you need to manage all your BT services online. With your BT ID, you can log into My BT and all BT apps to: View all your BT products. Keep track of your bills and usage. Set up and use your BT Extras such as; BT Wi-fi, BT Email, BT Cloud and more.

  6. Forgot login details. Forgotten your login details? Please submit the captcha.

  7. If you've forgotten your password or need to change it, don't worry, you can easily do it online. We show you where and how to change it depending on whether you're using BT Yahoo Mail or BT Mail. We recommend you use a different password for your email account/BT ID than you use elsewhere.

  8. What can we help with? I can't log in. I need to reset or change my password. I have an issue with my BT ID. Email.

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