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   Can I replace my old energy meter with a smart meter?

   • According to Ofgem, if your existing meter needs replacing, your energy supplier is required to replace it with a smart meter, unless there's a good reason not to. So even though smart meters are not mandatory, it may not be possible for energy suppliers to replace an old traditional meter with a new one, even if you request it.

   Can I refuse a smart meter? - MoneySavingExpert.com

   www.moneysavingexpert.com/utilities/can-i-be-forced-to-have-a-smart-meter/

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   What if an engineer turns up unexpectedly to install a smart meter?

   • If an engineer turns up unexpectedly to install a smart meter, consumers have the right to refuse their entry into their home. The Government has also put in place a Consolidated Metering Code of Practice for smart meter installations to protect consumers.

   Your consumer rights when it comes to smart meters

   www.daslaw.co.uk/blog/your-consumer-rights-when-it-comes-to-smart-meters

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   Can a smart meter be removed?

   • Consumers that want their smart meter removed should contact their energy suppliers and should not take any actions to remove the smart meter themselves. Consumers should be mindful that their suppliers may charge them for the removal of the smart meter due to the cost implications that suppliers face themselves when installing and removing meters.

   Your consumer rights when it comes to smart meters

   www.daslaw.co.uk/blog/your-consumer-rights-when-it-comes-to-smart-meters

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   Can I refuse a smart meter?

   • You can contact your supplier to see whether they’ll install one in your home as soon as possible. You don’t have to accept a smart meter if you don’t want one. If your supplier tells you that you must have one installed, contact the Citizens Advice consumer helpline. If you refuse a smart meter, you might find it hard to access all tariffs.

   Getting a smart meter installed - Citizens Advice

   www.citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter/getting-a-smart-meter-installed/

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   When can I get a smart meter?

   • Your supplier should contact you to tell you exactly when you can get one. If they don't, you can contact them to ask when that might be. If you get a new meter installed or an old meter replaced, your supplier will probably give you a smart meter. You can contact your supplier to see whether they’ll install one in your home as soon as possible.

   Getting a smart meter installed - Citizens Advice

   www.citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter/getting-a-smart-meter-installed/

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   Do energy suppliers have a right to install a smart meter?

   • Energy suppliers are therefore required to take all reasonable steps to install smart meters to their consumers during the rollout. Consumers on the other hand have the right to deny the installation of a smart meter as they are not legally required to have one.

   Your consumer rights when it comes to smart meters

   www.daslaw.co.uk/blog/your-consumer-rights-when-it-comes-to-smart-meters

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2. www.citizensadvice.org.uk › consumer › energyGetting a smart meter installed - Citizens Advice

   www.citizensadvice.org.uk › consumer › energy

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   If you get a new meter installed or an old meter replaced, your supplier will probably give you a smart meter. You can contact your supplier to see whether they’ll install one in your home as soon as possible. Refusing a smart meter. You don’t have to accept a smart meter if you don’t want one.

3. www.gov.uk › guidance › smart-meters-how-they-workSmart meters: a guide for households - GOV.UK

   www.gov.uk › guidance › smart-meters-how-they-work

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   Jan 22, 2013 · Consumers can switch energy supplier no matter which type of meter they have. Smart meters can make switching energy supplier easier, without any interruption to energy readings or bill...

4. www.daslaw.co.uk › blog › your-consumer-rights-whenYour consumer rights when it comes to smart meters

   www.daslaw.co.uk › blog › your-consumer-rights-when

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   Dec 6, 2023 · If an engineer turns up unexpectedly to install a smart meter, consumers have the right to refuse their entry into their home. The Government has also put in place a Consolidated Metering Code of Practice for smart meter installations to protect consumers.

5. forum.ovoenergy.com › smart-meters-136 › can-i-getCan I get my smart meter removed and replaced with a ...

   forum.ovoenergy.com › smart-meters-136 › can-i-get

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   Jul 16, 2024 · Unfortunately, it’s not usually possible to downgrade from a smart meter back to a traditional meter, except in very specific exceptional circumstances. Even in those cases, downgrading is extremely expensive and not usually worth the cost.

6. www.gov.uk › government › publicationsSmart meter In-Home Display: voluntary replacement principles

   www.gov.uk › government › publications

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   May 20, 2024 · Updated 20 May 2024. Smart meters are replacing traditional gas and electricity meters as part of a national infrastructure upgrade that will make our energy system more efficient and flexible,...

7. www.smartme.co.uk › customer-rightsYour rights and privacy as a customer with a Smart Meter

   www.smartme.co.uk › customer-rights

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   Sep 8, 2024 · The meter can still be used as a traditional meter if the new energy company cannot support the smart functionality at this stage. A customer's right, and the rights and obligations of supplier's have been clearly defined by DESNZ (Department for Energy Security and Net Zero).

8. www.moneysavingexpert.com › utilities › can-i-beCan I refuse a smart meter? - MoneySavingExpert.com

   www.moneysavingexpert.com › utilities › can-i-be

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   Aug 13, 2023 · The Government is aiming for 80% of homes in England, Scotland and Wales to have a smart meter by the end of 2025. It's not compulsory to opt in to have one, but there are a few situations where you won't have a choice and your supplier will need to install smart meters.