Yahoo Web Search

Sign In

Search results

  1. www.cambridgeshire.gov.uk › council › contact-usContact us | Cambridgeshire County Council

    Call us. If you have tried searching our website and not found what you need you can contact the relevant service below. Our phone lines are open 9am to 5pm, Monday to Friday. We are closed...

  2. www.cambridgeshire.gov.uk › residents › travel-roadsReport a highways emergency | Cambridgeshire County Council

    How to report a highways emergency. To report a highways emergency that poses an immediate danger to the public, please call either: Cambridgeshire Highways on 0345 045 5212 (during...

  3. www.cambridgeshire.gov.uk › residents › travel-roadsRoads And Pathways | Cambridgeshire County Council

    Gritting roads, cycleways & paths. Heavy or abnormal loads on the highway. Highway events. Highway records. Highway licences & permits. Highways development. Improve highways and the environment....

  4. www.cambridgeshire.gov.uk › council › contact-usCustomer Service Charter and Standards | Cambridgeshire ...

    • When You Self Serve Utilising Our Website, We Will
    • When You Telephone Us, We Will
    • When You Write to Us, We Will
    • When You Visit Us, We Will
    • When We Visit You, We Will
    • What We Expect from You
    Make it easy for you to find the information and services you want.
    Have an accessible and useable website, with up to date information.
    Continually work to improve technology and implement cost effective service improvements to enable you to make payments, complete forms and make bookings online.

    See full list on cambridgeshire.gov.uk

    Provide you with our name and department when answering the phone.
    Advise you of services and information from our website relevant to the nature of your enquiry.
    Use technology to ensure your call is directed to the most appropriate individual with the skills to resolve your enquiry at first point of contact, avoiding unnecessary hand-offs and ‘menus’ of op...
    Where necessary, pass your enquiry on to another department, ensuring that your details and the nature of the enquiry are passed on, so that you do not have to repeat yourself. We will establish a...

    See full list on cambridgeshire.gov.uk

    Respond to your e-mail or enquiry via a digital channel in full within 5 working days and ensure that you know who to contact if you require more information.
    Respond to your letter in full within 10 working days and ensure that you know who to contact if you require more information.
    Respond within 20 working days to requests managed under the Freedom of Information Act 2000 (this is a statutory obligation for councils).
    Where we are unable to respond in full within the timescales stated above, we will advise you of this and provide detail of when a full response will be provided.

    See full list on cambridgeshire.gov.uk

    Keep our core offices open and available to the public from 9am - 5pm, Monday to Thursday and 9am-4.30pm Fridays.
    Greet you promptly on your arrival and ensure that our name badges are visible.
    Aim to resolve general enquiries within 15 minutes of your arrival.
    Ensure all reception areas are clearly signposted and include a seated waiting area and private interview facilities.

    See full list on cambridgeshire.gov.uk

    Ensure that, where appropriate, we will have made an agreed prior appointment at a time and place, mutually suitable to you and us
    Aim to arrive promptly, however, if we are delayed we will make contact with you to let you know
    Prominently display our identification and introduce ourselves and the purpose of the meeting

    See full list on cambridgeshire.gov.uk

    Please help us to help you by providing all the information we need to progress your enquiry
    Tell us when your personal circumstances have changed and let us know if you need to cancel an appointment or request for a service.
    Treat our staff with courtesy and respect. We will not tolerate the use of physical or verbal abuse in any form, including the use of foul and abusive language.

    See full list on cambridgeshire.gov.uk

  5. www.cambridgeshire.gov.uk › residents › travel-roadsReport a highways fault | Cambridgeshire County Council

    Report a highways fault online. To report a highways fault that poses an immediate danger to the public, please read the guidance on reporting a highways emergency . Please do not step out...

  6. www.cambridgeshire.gov.uk › council › contact-usOut of hours emergencies | Cambridgeshire County Council

    Emergency contacts: If you feel that a person (s) or property is in immediate danger, call 999. For mental health crisis, contact the First Response Service by dialling 111 and choosing option 2....

  7. People also ask

  8. www.cambridgeshire.gov.uk › residents › travel-roadsTravel, Roads And Parking | Cambridgeshire County Council

    Highway Projects. Parking Services. Public transport, Park & Ride, & guided busway. Road surface treatment schedule. Roads & pathways. Transport funding bids & studies. Transport Projects. Transport plans & policies.