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03457 48 49 50
- General Enquiries: The National Rail enquiries helpline is open 24/7 at 03457 48 49 50. This line addresses queries about train times, fare prices, and ticket purchases. It also offers support for the online journey planner and any technical issues with the National Rail account or mobile app.
www.contactinfo.uk/national-rail-enquiries/National Rail enquiries: phone numbers and email - contactinfo.uk
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National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays. By email. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email:
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0344 493 0787 option 1. (calls charged at local rate) Daily: 06:00-20:00. Enquire about an existing holiday, hotel or car hire booking. Telephone: 0344 493 0787 option 1 followed by option 2. (calls charged at local rate) Daily: 08:00-20:00. Help with special meals and name corrections. Telephone: You can find information about special meals.
Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.
Customer Services. Monday to Sunday & Public Holidays: Yes. Except Christmas Day. 03457 48 49 50. https://www.nationalrail.co.uk/ Tickets. No. Assisted Travel. Yes. 0800 022 3720. https://passengerassistance.com/ Lost Property. No. Customer Services. Opening Hours. Monday to Sunday & Public Holidays: Yes. Except Christmas Day. Web Address.
Call: 0800 022 3720. Select option 1 and simply let us know the journey you plan to take, and we will connect you to the right train company to place your booking request. Text: 60083 (Monday to Friday, 09:00 to 17:00) with your Passenger Assist enquiry. Textphone/minicom: 0345 60 50 600.
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