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Get in touch if you can’t find the information you need on the National Rail website or need additional help. Quality of information is always our top priority. If you have a query, find the right place to get your answer below.
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Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.
Customer Services. Opening Hours. Monday to Sunday & Public Holidays: Yes. Except Christmas Day. Web Address. https://www.nationalrail.co.uk/ Phone Number. 03457 48 49 50. Postal Address. ATOC Ltd. 2nd Floor. 200 Aldersgate Street. EC1A 4HD. Ticketing and Fares. Seat Reservations. No. Telesales. Opening Hours. No. Business Travel. Opening Hours. No
Call: 0800 022 3720. Select option 1 and simply let us know the journey you plan to take, and we will connect you to the right train company to place your booking request. Text: 60083 (Monday to Friday, 09:00 to 17:00) with your Passenger Assist enquiry. Textphone/minicom: 0345 60 50 600.
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