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Monday to Sunday : 8am to 9pm Eastern Time. In Canada and the United States: 1-888-VIA-RAIL (1-888-842-7245) If you are outside of Canada or the United States, contact our overseas contacts. To reach us call 1-888-VIA-RAIL (1-888-842-7245) or TTY 1-800-268-9503 (for persons who are deaf or hard-of-hearing). Go to main navigation.
- Fares, Schedules, Bookings
Customer relations. In Canada and the United States:...
- Fares, Schedules, Bookings
Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays.
A BritRail Pass offers unlimited train trips on each travel day as you journey across England, Scotland and Wales. With frequent train departures, go with the flow and never miss a train again, as you can simply hop on the next one. Britain’s National Rail Network spans over 2,500 destinations, such as Edinburgh, Manchester, Liverpool and ...
If you are unsure as to the number of the station or the TOC to contact, please contact National Rail Enquiries when in the UK at 08457 48 49 50. ... has a special ...
- Shipping times and shipping fees depend on where you live but here are some general guidelines. For more details please visit our shipping page.
- The BritRail Pass offers you the following benefits:Discover Britain beyond London;Enjoy hassle free travel with no lines for tickets;Travel on any...
- The Rail Safeguard plan protects a rail pass holder against theft or accidental loss of their pass during their trip. Please refer to the Rail Pass...
- If you have a specific journey to make between 2 selected stations, then a point to point ticket is right for you. Select from 2 types of point to...
- BritRail point to point tickets: A BritRail Point to Point Ticket is valid without restriction on the route specified on the ticket. This means tha...
- (For any additional products please refer to their respective product information pages for pass specifics.)Child Discounts:With the BritRail Famil...
- Having a pass does not guarantee a seat, therefore it is advisable to reserve a seat especially if you plan on travelling at peak times, during hol...
- The Caledonian Sleeper train can transport you overnight between London and Scotland helping you save the cost of a night’s hotel. The Caledonian S...
To contact us you can either fill in the appropriate contact form with the topic of your inquiry or call our Customer Service center from Monday to Sunday between the hours of 7AM - 11PM Eastern Time.
Use our online contact form. Use our live chat service. Call our 24/7 national helpline on. 03457 11 41 41. Write to us: Network Rail, Waterloo General Office, London, SE1 8SW.
People also ask
How do I contact National Rail Enquiries?
How do I contact via rail?
How do I contact the Rail Delivery Group?
Where can I travel with a BritRail Pass?
Text: 60083 Textphone/minicom: 0345 60 50 600 For text and textphone we will send an instant message with the number you need to dial from your textphone unit.
