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If you want to give a meter read via the phone you can use our automated service, you’ll just need your customer account number and meter reads to hand. If your customer account number starts with an A or BGX then call 0330 054 5340 .
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- Submit a Meter Reading
You can submit your opening meter reading online. You’ll...
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- My British Gas Smart Meter Isn't Working
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British Gas has a number of different ways that you can submit a meter reading. Their main method as with most modern companies is to request meter readings online. You can do this through your online portal or by setting up a new account if you are moving into a new house. If you would like to speak to a human, you can still call British Gas custo...
Whether your smart meter isn’t sending meter readings, it won’t stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. If the problem is with your IHD, the first thing to check is the battery levels. If it’s not plugged in, your IHD has roughly 4 hours worth of battery life, so it’s ...
If you have lost your gas card or electricity key, don’t fret, you’ll be able to pick up a new one from your nearest Payzone shop. Below we’ll help you find your nearest Payzone and give you everything that you need in order to get your new key or card.
If you’d like to call British Gas regarding a recent bill or making changes to your account, you’re in the right place. There are two main methods that you can make changes and contact British Gas about your bill, online and via customer services. Here’s a list of the tasks that you can complete without having to talk to anyone on your online accou...
If you’re moving into a new house, we’re sure you’ve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesn’t need to take a tonne of your time, we’re happy to take the burden off you and set everything up for you. When you move into a new home, you need to make sure that you’...
If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales...
Each region of the UK has its own gas and electricity distribution network operators (DNOs). To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query.
The Warm Home Discount runs between September and March to give you up to £140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. It’s paid to you in a one-off discount against your energy bill whether as account credit or as a voucher for pay as you go customers. Each sup...
For all other queries, you can call British Gas on 0333 202 9802 The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you ...
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Jan 11, 2022 · You should be able to submit your BG meter readings by phone on the following number: 0333 202 9524 Available 24 hours a day.
Dec 1, 2023 · You can contact British Gas by phone or online. To contact customer service for assistance or to make a complaint, dial 0333 202 9532. If your service isn’t working or you have leaky water pipes, call 0333 200 8899. To pay or view your bills, dial 0333 200 8899.
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Aug 2, 2022 · If you’re a British Gas customer and you think someone has been tampering with your meter and stealing your gas and/or electricity contact British Gas on 0800 587 2737. British Gas emergency contact number. In an emergency, such as if you can smell gas in your home, call British Gas from this number: 0800 111 999.
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