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  1. If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.

  2. If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:

  3. Recover your Facebook account if you can't log in. If your account's security may have been affected, we'll ask you to do a security check.

  4. Find Your Account. Please enter your email address or mobile number to search for your account. Cancel. Search.

  5. Recover an old Facebook account you can't log into. Go to the profile of the account you'd like to recover. Click below the cover photo. Select Find support or report. Choose Something else, then click Next. Click Recover this account and follow the steps. You can learn more about hacked accounts.

  6. Recover your Facebook account if you can't access your account email address or mobile phone number. Error message stating an email has been removed from your account. Troubleshoot login with a phone number on Facebook.

  7. Recover your Facebook account if you can't access your account email address or mobile phone number

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