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  1. Recover your Facebook account if you can't access your account email address or mobile phone number. Recover an old Facebook account you can't log into. Troubleshoot login with a phone number on Facebook.

  2. If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.

  3. If you can access your account email or phone, learn how to reset your password. If you suspect your account was hacked, visit facebook.com/hacked on a device you’ve used to log into Facebook before.

  4. Get back into your account if you're being asked to do a security check. Log in to Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password.

  5. Recover your Facebook account if you can't access your account email address or mobile phone number. Recover your Facebook account if you can’t log in. Troubleshoot login with a phone number on Facebook. Create a Facebook account.

  6. Go to the profile of the account that you'd like to recover. Click below the cover photo. Select Find support or report. Choose Something else, then click Next. Click Recover this account and follow the steps.

  7. Confirm your phone and phone number. Go to facebook.com/login/identify. Type the phone number associated with your account and tap Search. Select the account you want to recover. You will see a prompt that says Confirm via Phone Call. Below that, tap Continue.

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