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Call our Braven Health Smart Card Member Services line . at 1-800-688-9140 (TTY 711) Monday-Friday from 8a.m. to 8 p.m. ET (You can call between 8 a.m. and 8 p.m., ET, seven days a week from October 1 through March 31) Products are provided by Braven Health, an independent licensee of the Blue Cross Blue Shield Association.
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Updated. You can use our automated system 24 hours a day, seven days a week by calling 1-800-688-9140 (TTY 711) and selecting option 1. You will need your card number to check your balance using our interactive voice response system. You can also check your balance at BravenSmartCard.com or the myTotal Benefits app on your smart phone.