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Jul 26, 2024 · If you're called unexpectedly by a financial services firm, always ring them back using the number on the FS Register. If you think you’ve been targeted by a scam, please report it to us online. We look into every report we receive, and it could help protect others from fraudsters.
Dec 23, 2020 · What to do if you think you've spotted a scam pretending to be from Companies House, and examples of scam emails, letters and telephone calls.
If the response from your insurance company isn’t satisfactory, make a formal complaint. Financial service providers must deal with any complaints within eight weeks, so ensure your position is clear by heading an email or letter ‘Complaint’.
Jul 29, 2024 · To stop yourself becoming a victim, think twice if something looks or sounds wrong and don’t share your details. Be wary of calls from mobile numbers or unsolicited messages on social media claiming to be legitimate businesses – real insurance companies wouldn’t contact you in these ways.
Aug 28, 2024 · Look for unfamiliar procedures, duplicate charges, or services that weren’t received. If discrepancies are found, contacting the healthcare provider and insurance company is essential. Insurance companies employ fraud detection teams to spot suspicious billing patterns.
Do you deal with customer complaints about how a bank or payment services provider dealt with a fraud or scam? This page covers what we see in complaints involving fraud and scams, our approach, and the information we need from you to resolve these cases.
Aug 29, 2023 · You can search for a company by entering its name and/or postcode. If a financial services company doesn't appear on the FCA register, avoid it at all costs. Additionally, verify any registration numbers provided on the company's website, as some fraudulent companies may list bogus registration numbers.
