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  1. You can request a free furniture collection using our online form at the bottom of the page. You will need to tell us: your contact details. Your local BHF store will then contact you within 5 working days to agree a date. This service is currently for collecting furniture and electrical items.

    • Items We Cannot Sell

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    • Items Must Not Have Missing Parts
    • Items Should Not Have Obvious Stains, Rips Or Marks
    • Items Must Work

    We cannot accept items with missing parts that affect the use of the product. For example: 1. a sofa with missing seat cushions 2. a wardrobe with missing doors 3. a chest of drawers with a drawer missing. However, a smaller defect such as a missing handle from a chest of drawers will be accepted.

    We cannot accept: 1. upholstered items with rips and tears that expose the inner material due to fire safety regulations 2. items that have been heavily scratched or marked 3. items that are stained, particularly mattresses 4. items with chipped, cracked or broken glass.

    Items must be in working condition. This applies to items such as: 1. electrical items 2. recliner chairs and sofas 3. adjustable office chairs 4. filing cabinets.

  2. Remaining a safe distance from the van crew and preferably vacate the chosen room(s) when the collection takes place ; Keeping any other members of the household or animals with you a safe distance from the van crew; Our van crew will ring 30 minutes ahead of arrival to check that you are at home for the collection.

  3. Aug 29, 2023 · The British Heart Foundation (BHF) – one of the main charities that collect furniture – saves 71,000 tonnes of items going to waste a year, including 180,000 sofas. By avoiding the landfills BHF estimates that they have been able to save 135,000 tonnes of CO2 emissions being released into the atmosphere.

    • Paul Mctaggart
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  4. Call 0808 250 0166 or visit bhf.org.uk/dunelm.com to book in for your FREE collection. Wait for an update - they'll check the details and let you know when they are available. The collection team will then pick up your items, quickly and efficiently. BOOK NOW.

  5. Dec 11, 2023 · You can request a free furniture collection using our online form at the bottom of the page. your contact details. Your local BHF store will then contact you within 5 working days to agree a date. This service is currently for collecting furniture and electrical items. We can accept bags and boxes of other small items, but only if you are also ...

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  7. Our furniture and electrical collection service is back! Book a free collection of your unwanted items and we'll pick them up from your home.

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