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Find out how to customise your Beats, pair your device, update firmware and more. Find out where to look for the serial number on your Beats. Service and warranty. Find out more about what’s covered under your warranty, service options and repair pricing.
- How can I get service for my Beats?
- Featured services
- How much will it cost?
- Do you have AppleCare+?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Apple Store
Send in for repair
Arrange to mail your product directly to Apple
Contact us
Talk to an Apple Support Advisor Get service
Damaged Beats
If your product needs replacement because of physical damage, you can replace each damaged item for a fee. Accidental damage isn't covered by the Apple warranty. Accidental damage is eligible for applicable coverage for accidental damage from handling with your AppleCare+ for Headphones plan.
Battery service
We can replace your Beats battery for a fee. Our warranty doesn’t cover batteries that wear down from normal use. Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ for Headphones and your Beats headphone or earphone battery holds less than 80% of its original capacity.
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We'll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.
Hardware service may no longer be available for some older products.
Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.
AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.
Learn more about AppleCare+ in the United States
Learn more about Express Replacement Service
Warranty
Guarantee
Sep 3, 2024 · Japan: 0120-435-500. New Zealand: 0508 5 47012. Singapore: 1-800-415-5533. South Korea: 080 646 0880. Taiwan: 0800-666-144. Published Date: September 03, 2024. Need purchasing help or have a question about a recent order? Find the number for support in your country or region below.
Beats By Dre Customer Service Phone Number: 1-800-442-4000 (via Apple Support) Beats By Dre Email and Chat: Contact Page; Beats By Dre Official Website: www.beatsbydre.com
Beats Headquarters and Office Locations. Beats is headquartered in Culver City, 8600 Hayden Pl, United States, and has 1 office location.
We are experts repairing Beats Headphones (any model) – We offer Free Shipping Both Ways & 3 months warranty in our repairs. These are the most frequent problems that we find and repair on Beats Headphones :
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