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  1. Thank you for providing your number. We will aim to call you back in the next hour. If you don't answer, not to worry, we will try again until you have your answers.

    • Customer Relations
    • If You Have A Complaint
    • Taking Your Complaint Further
    • Useful Addresses

    We make every effort to ensure that our customers are happy with the level of service they receive from us. However, despite our best efforts, we appreciate some things can go wrong. When they do, we want to know so that we can put them right.

    Please contact our Customer Relations Team or your Dedicated Account Manager. Once we've established your complaint, we will seek to resolve the problem while you are on the line. Where this is not possible, we will agree a course of action. You can also reach us via post at: Focus Group, Focus House, Ham Road, Shoreham-by-Sea, West Sussex, BN43 6P...

    If your complaint is not resolved to your satisfaction after this procedure, you can escalate it further to the Operations Manager and, ultimately, the Management Team. If we cannot resolve your complaint, we will inform you. If you remain unhappy and wish to pursue your complaint further by alternative dispute resolution, you may wish to refer to ...

    Ombudsman, PO Box 730, Warrington, WA4 6WU. Tel: 0330 440 1614. Ofcom: Riverside House, 2A Southwark Bridge Road, London SE1 9HA, Tel: 020 7981 3000.

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  4. Contact Information. 5316 W Market St. Greensboro, NC 27409-2618. Visit Website. Email this Business. (336) 852-5852. Want a quote from this business? Get a Quote. Customer Reviews. 5/5....

  5. Our Team. What We Do. Who We Serve. Resources. Contact Us. 1.800.324.9117. info@thefocusgroup.com. 491 A1A Beach Boulevard. St. Augustine, FL 32080.

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